Privacy Policy mby77

When you register and use the mby77 platform, we collect several categories of personal information to ensure our services function properly, securely, and in compliance with applicable legal requirements. The information we collect falls into two main categories: information you provide directly and information collected automatically while you use our platform.

Mby77 collects personal information through several established channels. All data collection methods are transparent, and we always inform you of the type of data being collected at each collection point.

• Account Registration Form: When you register as a new mby77 member, you are asked to provide basic information such as your name, email, phone number, and date of birth.
• KYC Process (Identity Verification): To process withdrawals and comply with anti-money laundering (AML) requirements, we require a copy of a valid identification document.
• Payment Processing: When you make a deposit or withdrawal, the required financial information is collected through the secure payment gateway we use.
• Active Platform Usage: Usage data such as game history, session duration, and in-account activity is automatically recorded while you use mby77.
• Cookies and Similar Technologies: Technical information such as IP address, device type, and browsing behaviour is collected through the cookies and tracking technologies we use.
• Customer Support Communications: When you contact our support team via live chat or email, the information you provide in those communications is also stored for service reference purposes.

We do not collect data from third-party sources without your knowledge and consent. Any data sharing between the mby77 platform and our partners is subject to strict data protection agreements.

Every piece of information we collect is used for specific and legitimate purposes. mby77 does not use your personal data for any purpose beyond what is stated in this document without first obtaining your additional consent.

• Account Management: Process registration, verify identity, manage your account, and provide access to all mby77 platform features you are eligible to use.
• Financial Transaction Processing: Process deposits, withdrawals, and any financial transactions you carry out on our platform securely and efficiently.
• Legal Compliance (AML/KYC): Fulfil legal obligations related to anti-money laundering, identity verification, and reporting to the relevant authorities when required.
• Service Communications: Send important notifications regarding your account, transactions, policy updates, and security information via email or SMS.
• Service Improvement: Analyse platform usage patterns to improve the user experience, develop new features, and optimise the performance of the mby77 platform.
• Fraud Detection: Monitor suspicious activity, prevent unauthorised access, and protect the integrity of the platform and all member accounts.
• Marketing (With Consent): Send promotional offers, bonus information, and relevant marketing communications to you — only if you have given consent to receive such communications.

Mby77 follows a data minimisation principle — we only share your personal data when strictly necessary and with parties that have passed our rigorous data security assessment.

The parties who may receive your personal data and the purposes for doing so are as follows:

• Payment Service Providers: Payment gateways, banks, and eWallet providers that process your financial transactions. They are subject to strict financial security standards.
• Game Software Providers: Game providers partnering with mby77 may receive the minimum data required to operate your gaming session.
• Authorities & Regulatory Bodies: When required by law or court order, we will disclose the necessary information to the relevant authorities.
• Technical Service Providers: Companies providing technical infrastructure, hosting, analytics, and IT support services to mby77 are all bound by data confidentiality agreements.

Every third party that receives mby77 members' personal data is required to sign a data processing agreement that defines their data protection responsibilities. We regularly audit our partners to ensure they comply with the security standards we set.

The security of your personal data is mby77's highest priority. We continuously invest in the latest cybersecurity infrastructure to ensure your information is always protected against increasingly sophisticated threats.

• End-to-End Encryption: All sensitive data, including passwords and financial details, is encrypted using AES-256 encryption before being stored in our database.
• Two-Factor Authentication (2FA): Our 2FA system adds an extra layer of protection to your account, ensuring only you can access it even if your password becomes known to someone else.
• 24/7 Security Monitoring: Our cybersecurity team continuously monitors systems to detect and promptly respond to any threats or suspicious activity.
• Regular Penetration Testing: We conduct regular security assessments, including penetration testing by independent security experts, to identify and address any system vulnerabilities.
• Secure Data Backup: Member data is automatically backed up to secure, geographically separate locations to ensure service continuity and disaster recovery.

Mby77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website. They help us recognise you on future visits and provide a more personalised experience.

The types of cookies we use are as follows:

• Essential Cookies: Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled as they are essential for the platform to operate.
• Performance Cookies: Collect information about how you use our platform — pages visited, time spent, and any errors encountered. This data helps us improve platform performance.
• Functional Cookies: Save your preferences such as language, display settings, and game preferences to ensure a more comfortable experience on your next visit.
• Analytics Cookies: Used to understand aggregate usage patterns for service improvement purposes. This data does not identify you individually.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of the mby77 platform and your user experience. For non-essential cookies, we will seek your consent before activating them.

As a mby77 member, you have certain rights regarding your personal data that we fully respect. Below is a list of your rights and how to exercise them:

Mby77 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by applicable laws and regulations. Our data retention policy is as follows:

• Active Account Data: Retained for as long as your account is active and for the required period after account closure for legal compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with applicable financial and tax legal requirements.
• KYC Documents: Retained for the duration of the active account and at least 5 years after account closure for AML compliance purposes.
• Support Communication Logs: Retained for 2 years for reference and dispute resolution purposes.
• Technical Data & System Logs: Retained for 12 months for security, fraud investigation, and system improvement purposes.

Once the retention period expires, your personal data will be securely deleted or anonymised in a way that can no longer be linked to you as an individual.

Mby77 is an online gaming platform open only to individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

All new account registrations go through a strict age verification process. As an additional safeguard, we conduct age checks during the KYC process using valid identification documents. Any account found to belong to an individual under the legal age will be closed immediately and all associated funds will be returned upon verification.

Mby77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to the services we offer.

When we make material changes to this Privacy Policy, we will notify you through the following methods:

• In-platform notification on mby77 upon your next login
• Notification email to your registered email address
• Update the "Last Updated" date shown at the top of this document

Continued use of the mby77 platform after any amendments to the Privacy Policy take effect will be considered your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact the mby77 Privacy & Data Protection team directly.

We are committed to handling all privacy-related inquiries seriously and professionally. Our response time is within 14 business days for formal data rights requests, and faster for general inquiries via live chat.